Prepare with confidence
Review practical guidance about documents, quotations, hotel information, flights and questions to ask before confirming Hajj or Umrah travel.
Pilgrim Guides
Guides & FAQs
Prepare for Hajj and Umrah with practical questions to ask, documents to review and package details to confirm.
Prepare Well
Four useful checks before you book
Final requirements and availability can change, so confirm current details with an advisor before payment.
Compare Hajj arrangements
Review duration, Maktab or category, hotel distance, room sharing, meals, Qurbani and flight status.
Plan an Umrah quotation
Share your dates, departure city, traveller count, hotel preference, room type and whether flights are required.
Review your documents
Check passport validity, identity documents, photographs and any current health or vaccination requirements.
Confirm before payment
Ask for the final price, hotel confirmation, inclusions, exclusions, payment schedule and cancellation terms in writing.
FAQs
Common questions from pilgrims
Are air tickets included in every package?
No. Check the air-ticket notice on the package and request a separate flight quotation when tickets are excluded.
Can hotel names or availability change?
Availability can change until booking is confirmed. Ask the team to confirm the hotel name, category and distance for your dates.
Can an Umrah plan be customised?
A quotation can consider your dates, duration, departure city, room sharing, hotel preference, group size and budget.
What should I share when requesting a quotation?
Mention Hajj or Umrah, your city, preferred dates, traveller count, room needs, hotel preference and whether you need flights.
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